Truck Track

Truck Track

Truck Track

Role

Role

Product Designer

Product Designer

Product Designer

Problem
Problem

Food trucks don’t follow fixed schedules like traditional restaurants, making them hard to track and sometimes even locate. Some use social media for updates, but not all customers have access. Finding their location, menu, and reviews often requires detective work. What if an app combined social media, reviews, and real-time tracking to bridge the gap?

Solution

Solution

Solution

Truck Track makes it easy for food truck owners to update customers on locations, menus, events, and more. Users see a map of nearby open food trucks based on their location or a manually entered address, with filters for name, food type, or distance.

Tapping a truck on the map opens its profile with directions, recent activity, menu, photos, reviews, and contact info. Users can track updates and create an account for a personalized experience, saving favorites, reviews, and friends' activity—similar to Yelp and Venmo.

User Research

User Research

User Research

To better understand user needs and preferences for Truck Track, I conducted a survey using Google Forms and distributed it to my classmates. The collected data helped me build user personas that reflect my target audience—young adults who are more likely to visit food trucks in a big city rather than dine at traditional brick-and-mortar restaurants. By analyzing survey responses, I identified key features and pain points, ensuring the app aligns with the habits and expectations of potential users.

Personas

Danny

Archetype: The street food lover

Expertise: Twitter, Yelp, Facebook, Instagram

Expectations: Get recommendations of new food trucks nearby, read and write reviews

Must Do: Have reviews, show live/frequent updates

Must Never: Show inactive trucks or wrong locations

Main Goals: Try new and creative food from mobile restaurants to review, and post about on social media.

Archetype: The street food lover

Expertise: Twitter, Yelp, Facebook, Instagram

Expectations: Get recommendations of new food trucks nearby, read and write reviews

Must Do: Have reviews, show live/frequent updates

Must Never: Show inactive trucks or wrong locations

Main Goals: Try new and creative food from mobile restaurants to review, and post about on social media.

Marco

Archetype: Food truck business owner

Expertise: Fast food, running a business

Expectations: A seamless, easy-to-use platform for updating customers on real-time locations and hours

Must Do: Allow quick updates on location, hours, and menu changes

Must Never: Be complicated or time-consuming to update

Main Goals: Make it easier for customers to find food truck with operating hours and menu updates. Gain new customers by reviews and map discovery.

Marco

Archetype: Food truck business owner

Expertise: Fast food, running a business

Expectations: A seamless, easy-to-use platform for updating customers on real-time locations and hours

Must Do: Allow quick updates on location, hours, and menu changes

Must Never: Be complicated or time-consuming to update

Main Goals: Make it easier for customers to find food truck with operating hours and menu updates. Gain new customers by reviews and map discovery.

Marco

Archetype: Food truck business owner

Expertise: Fast food, running a business

Expectations: A seamless, easy-to-use platform for updating customers on real-time locations and hours

Must Do: Allow quick updates on location, hours, and menu changes

Must Never: Be complicated or time-consuming to update

Main Goals: Make it easier for customers to find food truck with operating hours and menu updates. Gain new customers by reviews and map discovery.

Key Features

Based on survey results and brainstorming ideas, I made a list of must have features for the Truck Track app:

  • View menu

  • Lookup nearest food trucks

  • See what's in stock

  • Live updates from food trucks

  • Notifies when there's an event coming soon

  • Business hours

  • Links to business social media (Twitter, Instagram, FB)

  • Reviews

  • In-app orders

  • Recommend similar food trucks

  • Direction to food truck

Competitor Analysis

Brainstorming

Brainstorming

Brainstorming

Flow chart

Sketches

Styling and Branding

Styling and Branding

Styling and Branding